Shipping & Returns

Sale Returns

All Countries

• Sale items can be returned for exchange or Ethnicity Clothing online credit only.
• You can only exchange within 5 working days of your receipt of the item.
• Our returns address is: 6 Elliot Road, London, NW4 3DL.

Non-Sale Returns

UK

• If the item received is not defective you may exchange it within 14 days of your receipt, however, we must receive the item back first before the exchange can be processed. We will not refund the delivery/returns costs.
• If the item received is defective, we can exchange or refund the item. If you choose a refund, we will refund the product and delivery cost
• We must receive the item(s) back first to process the refund.
• Please allow 21 days from the date we receive the product back.
• Our returns address is: 6 Elliot Road, London, NW4 3DL. If the item(s) is part of other acceptable item(s) we will not refund the delivery charge.

The Rest of The World

• If the item received is not defective you may exchange it within 14 days of your receipt, however, we must receive the item back first before the exchange can be processed. We will not refund the delivery/returns costs.
• If the item received is defective, we can exchange or refund the item. If you choose a refund, we will refund the product and delivery cost
• We must receive the item(s) back first to process the refund.
• Please allow 28 days from the date we receive the product back (to allow for international bank processing).
• Our returns address is: 6 Elliot Road, London, NW4 3DL. If the item(s) is part of other acceptable item(s) we will not refund the delivery charge.